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General Terms and Conditions

Retulp is affiliated with the Association Platform Promotional Products (PPP). Retulp takes over the General Terms and Conditions. View the GENERAL SALES AND DELIVERY CONDITIONS of the PPP here.

In case of complaints, we advise you to first make it known to us by sending an email to retail@retulp.nl. If this does not lead to a solution, then as from 15 February 2016 it is possible to report complaints in the EU via the ODR platform of the European Commission. This ODR platform can be found at http://ec.europa.eu/odr . If your complaint is not yet being dealt with elsewhere, you are free to file your complaint via the platform of the European Union.